Privacybeleid
Data Protection Notice
This privacy policy will explain how Kroots uses the personal data we collect from you when you use our website.
Topics:
- What data do we collect?
- How do we collect your data?
- How will we use your data?
- How do we store your data?
- Marketing
- What are your data protection rights?
- What are cookies?
- How do we use cookies?
- What types of cookies do we use?
- How to manage your cookies
- Privacy policies of other websites
- Changes to our privacy policy
- How to contact us
- How to contact the appropriate authorities
What Data Do We Collect?
Kroots collects the following data:
- Personal identification information: This may include your name, email address, phone number, and any other information you provide when registering on our website, placing an order, or contacting us.
- Website usage data: We collect information about how you use our website through cookies and similar technologies, including your IP address, browsing history, and interactions with our content.
How Do We Collect Your Data?
You directly provide Kroots with most of the data we collect. We collect data and process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
- Use or view our website via your browser’s cookies.
How Will We Use Your Data?
Kroots collects your data so that we can:
- Process your orders and manage your account.
- Personalize your website experience.
- Email you with special offers on other products and services we think you might like (where you have consented to this).
- Improve our website and services.
- Respond to your inquiries and provide customer support.
- Comply with legal obligations.
How Do We Store Your Data?
Kroots securely stores your data with appropriate technical and organizational security measures to prevent unauthorized access, disclosure, alteration, or destruction. Kroots will keep your Personal Identification data for 2 years. Once this time period has expired, we will delete your data by manual deletion.
Marketing
Kroots would like to send you information about products and services of ours that we think you might like.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Kroots from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please click here.
What Are Your Data Protection Rights?
Kroots would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access: You have the right to request Kroots for copies of your personal data. We may charge you a small fee for this service.
- The right to rectification: You have the right to request that Kroots correct any information you believe is inaccurate. You also have the right to request Kroots to complete information you believe is incomplete.
- The right to erasure: You have the right to request that Kroots erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that Kroots restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to Kroots’s processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that Kroots transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: hello@kroots.world
What Are Cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
How Do We Use Cookies?
Kroots uses cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in
- Understanding how you use our website
What Types of Cookies Do We Use?
There are a number of different types of cookies, however, our website uses:
- Functionality - Kroots uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising - Kroots uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Kroots sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to Manage Cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Privacy Policies of Other Websites
The Kroots website contains links to other websites. Our data protection notice applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to Our Data Protection Notice
Kroots keeps its data protection notice under regular review and places any updates on this web page. This data protection notice was last updated on 1 January 2026.
How to Contact Us
If you have any questions about Kroots’s data protection notice, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@kroots.world
How to Contact the Appropriate Authority
Should you wish to report a complaint or if you feel that Kroots has not addressed your concern in a satisfactory manner, you have the right to lodge a complaint with a supervisory authority. As our operations are based in Brussels, Belgium, you can contact the Belgian Data Protection Authority (Autorité de protection des données):
Autorité de protection des données
Rue de la Presse 35, 1000 Bruxelles
Email: contact@apd-gba.be